1. Information We Collect
1.1 Personal Information
We may collect several types of information from and about users of
our website, including:
-
Contact information (such as name, email address, mailing address,
and phone number)
- Account information (such as username and password)
-
Transaction information (such as payment details, purchase history,
and shipping information)
-
Profile information (such as preferences, product interests, and
demographic information)
-
Communications (such as customer service inquiries and survey
responses)
1.2 Usage Information
We may automatically collect certain information about your equipment,
browsing actions, and patterns when you interact with our website,
including:
-
Log information (such as IP address, browser type, operating system,
referring pages, and access times)
-
Device information (such as device identifiers, location
information, and mobile network information)
-
Usage data (such as traffic data, communication data, and the
resources that you access and use on the website)
-
Cookies and similar technologies (as described in our Cookie Policy)
2. How We Collect Information
2.1 Direct Collection
We collect information directly from you when you:
- Register for an account
- Place an order
- Subscribe to a newsletter
- Fill out a form
- Participate in a survey or promotion
- Contact customer service
2.2 Automated Collection
We automatically collect information using:
- Cookies (small data files stored on your device)
-
Web beacons (electronic images that allow us to count visitors)
- Server logs (records of activities on our site)
- Analytics tools (such as Google Analytics)
2.3 Information from Third Parties
We may receive information about you from:
- Business partners (such as advertising networks)
- Service providers (such as payment processors)
- Social media platforms (if you connect your account)
- Publicly available sources
3. How We Use Your Information
We use the information we collect to:
-
Provide, maintain, and improve our services:
Including processing transactions, sending confirmation emails, and
offering customer support.
-
Personalize your experience: By delivering content
and product recommendations tailored to your interests.
-
Communicate with you: Including sending updates,
security alerts, and administrative messages.
-
Market our products and services: By sending
promotional emails, conducting surveys, or displaying targeted
advertisements.
-
Analyze usage patterns: To understand how users
interact with our site and improve functionality.
-
Ensure security and detect fraud: By monitoring
suspicious activities and protecting against unauthorized access.
-
Comply with legal obligations: Including responding
to lawful requests from public authorities.
4. How We Share Your Information
We may share your personal information with:
-
Service providers: Companies that perform services
on our behalf, such as payment processing, shipping, and marketing.
-
Business partners: Trusted third parties with whom
we collaborate to offer products or services.
-
Affiliates: Companies that are under common control
with us.
-
Legal authorities: When required by law, court
order, or to protect our rights.
-
Buyers or successors: In connection with a merger,
acquisition, or sale of assets.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to
protect your personal information from unauthorized access,
disclosure, alteration, and destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Secure network architecture
- Regular backups
However, no method of transmission over the Internet or electronic
storage is 100% secure. While we strive to use commercially acceptable
means to protect your personal information, we cannot guarantee its
absolute security.
6. Data Retention
We retain your personal information for as long as necessary to
fulfill the purposes outlined in this Privacy Policy, unless a longer
retention period is required or permitted by law. The criteria used to
determine our retention periods include:
- The length of time we have an ongoing relationship with you
- Legal obligations to which we are subject
-
Whether retention is advisable in light of our legal position (such
as for statutes of limitations, litigation, or regulatory
investigations)
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your
personal information, including:
-
Access: You can request a copy of the personal
information we hold about you.
-
Correction: You can request that we correct
inaccurate or incomplete information.
-
Deletion: You can request that we delete your
personal information in certain circumstances.
-
Restriction: You can request that we restrict the
processing of your information.
-
Data Portability: You can request a copy of your
data in a structured, commonly used, and machine-readable format.
-
Objection: You can object to our processing of your
information in certain circumstances.
-
Withdraw Consent: Where processing is based on
consent, you can withdraw that consent at any time.
To exercise these rights, please contact us using the information
provided in the "Contact Us" section below. We will respond to your
request within the timeframe required by applicable law.
8. Children's Privacy
Our website is not intended for children under the age of 16, and we
do not knowingly collect personal information from children under 16.
If we learn that we have collected personal information from a child
under 16, we will take steps to delete that information as quickly as
possible. If you believe that we might have any information from or
about a child under 16, please contact us.
9. International Data Transfers
Your personal information may be transferred to, and processed in,
countries other than the country in which you reside. These countries
may have data protection laws that are different from the laws of your
country.
When we transfer your information to other countries, we will protect
that information as described in this Privacy Policy and comply with
applicable legal requirements to ensure adequate protection for the
transfer of personal information to countries outside the EEA, UK, or
Switzerland.
10. Cookie Policy
Cookies are small data files that are placed on your device when you
visit a website. We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you interact with our website
- Analyze the effectiveness of our content and features
- Personalize advertising and marketing
- Detect and prevent fraud
We use the following types of cookies:
-
Essential cookies: Necessary for the operation of
our website.
-
Analytical/performance cookies: Allow us to
recognize and count visitors and see how they move around our
website.
-
Functionality cookies: Used to recognize you when
you return to our website and personalize content.
-
Targeting cookies: Record your visit to our
website, the pages you have visited, and the links you have followed
to deliver relevant advertisements.
You can control and manage cookies in various ways. Most web browsers
allow you to manage your cookie preferences. You can:
- Delete cookies from your device
-
Block cookies by activating the setting on your browser that allows
you to refuse all or some cookies
- Set your browser to notify you when you receive a cookie
Please note that if you choose to block or delete cookies, you may not
be able to access certain areas or features of our website, and some
services may not function properly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes
in our practices or for other operational, legal, or regulatory
reasons. When we make changes, we will update the "Last Updated" date
at the top of this policy and notify you through a notice on our
website or by email, as appropriate.
We encourage you to review this Privacy Policy periodically to stay
informed about our information practices.
12. Contact Us
If you have any questions, concerns, or requests regarding this
Privacy Policy or our privacy practices, please contact us at:
Nookandnook
296 Leah Lane
Port Katieville WN2 3RS
E-post: info@nookandnook.com
Telefon: +444483085881
We will respond to your inquiry as soon as possible and within the
timeframe required by applicable law.